The AI store assistant your customers can actually talk to

Store Assistant connects to your Lightspeed POS and turns any tablet into a voice-enabled, self-service kiosk. Shoppers check live inventory, loyalty points, past purchases and today's deals — while your staff stays on the floor.

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Everything a great floor associate does — automated

Every answer comes straight from your synced Lightspeed sales, inventory and customer data. No scripts, no stale FAQs.

Live inventory answers

"Is it in stock?" answered in seconds from real-time, per-store inventory levels — brand, flavor or SKU.

Loyalty point lookup

Customers enter their mobile number and instantly see their loyalty balance — no register queue needed.

Purchase history recall

"What did I buy last time?" — the assistant lists their recent purchases so repeat buying takes seconds.

Current deals & discounts

Promotions running in your store surface automatically, so every shopper hears about today's offers.

Product of the day

Schedule a featured product per week or month — for all locations or just selected stores — and let the kiosk promote it.

ID age verification

Shoppers scan the barcode on their ID at the kiosk camera. Age is checked on-device against your minimum-age policy — the ID image never leaves the kiosk.

Up and running in three steps

Built for franchises and multi-location retailers on Lightspeed X-Series.

1

Connect Lightspeed

Authorize your Lightspeed POS account with one click. Your first store location is activated immediately and starts syncing.

2

Activate your locations

Request activation for additional outlets. Each approved store receives its own Store ID and Store Code — with optional IP restrictions for security.

3

Launch the kiosk

Open the kiosk page on any tablet, enter the Store ID and Code, and your branded AI assistant is live for customers — by voice or touch.

Built for stores where questions never stop

Smoke shops, vape stores, convenience stores, liquor stores and specialty retail all share the same rush-hour problem: one associate, ten customers, endless "do you have…" questions. A self-service AI kiosk answers the routine ones instantly, verifies age for restricted products, and frees your team to sell.

  • Works on any tablet or touchscreen — no app install
  • Voice and text — customers just ask naturally
  • Your logo and branding on every kiosk screen
  • Franchise-ready: per-location approval and credentials

Privacy & security first

ID scans are processed on the kiosk device and never uploaded. Customer lookups require the shopper's own mobile number. Store access is protected by unique per-location credentials and optional IP allow-lists.

Your Lightspeed connection is read-only — we never modify your POS data.

Frequently asked questions

A self-service screen in your store where customers ask questions by voice or text — stock checks, loyalty balances, today's deals — and get instant answers pulled from your live POS data.

Yes — Store Assistant connects to Lightspeed X-Series (formerly Vend) with a secure one-click authorization. Sales, inventory and customer data sync automatically per approved location.

The customer shows the barcode on the back of their government ID to the kiosk camera. Date of birth is read on the device itself — the image never leaves the kiosk — and compared against your minimum-age policy (for example, 21+).

Open the kiosk setup page on any tablet, enter your location's Store ID and Store Code, and the assistant activates with your store branding. No app installation required.

Put an AI assistant on your shop floor

Connect your Lightspeed store and have your first kiosk live today.

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